How Our Tele-Classes Work
Teleclasses are live, interactive classes that are conducted over the phone like a conference call. Not able to make the live call after you’ve already registered? No problem — we create an audio recording of each live call so it is available within 48 hours if you do miss the tele-class.
Tele-classes are perfect for busy people who want to learn about specific topics or to obtain Continuing Education Credits (CE) without spending a lot of money or traveling to a live seminar.
Here’s how it works …
Live Teleclasses
Once you register for a tele-class, you will receive an email with complete instructions on how to participate in the live teleclass. Some classes may include a slide presentation but not always. You will have two options and ways to actively participate:
1. You will be given a phone number (called a bridgeline) and an access code to call at the scheduled time and join the live tele-class. This is for those who cannot be at their computer for the call.
2. You will also be given the option to use a web link which allows you to listen-in on the call via web interface without holding a phone and it will allow you to view slides if they are used in a teleclass.
If there are materials or workbook included with the tele-class, all participants will receive those prior to a teleclass. Not to worry if you cannot join via the web link - you can print out the handout before the call.
Audio Recordings
Once you are registered for a tele-class, if you can’t make the call, an audio playback will be available. There are always extra benefits for those who attend live, but we’re happy to send you the audio.You will receive that playback link within 48 hours of the teleclass. As part of the Participant Agreement below, we appreciate your honoring that it is unethical to pass this audio replay to another who has not enrolled in the program.
Other Details
Participants by phone will pay any charges from your chosen long distance company. Skype is an option for fee calls, but please check on their international rates and details at www.skype.com
Participating via the web link will eliminate long distance charges [and will also allow viewing of slides if presented].
Please call the tele-class phone number at the designated time - it’s like being in your seat when a live seminar begins.
Participants can ‘mute’ themselves by pressing *6 (star/6 on your keypad). This will block out any background noise on your end. To speak or ask a question at the invited time, simply press *7 to ‘unmute’ yourself.
If you do speak on the call, please lead with your name as, “Hi, this is Lisa…”.
Please avoid the use of a speakerphone on the call. Landphones are suggested vs. cellphones for teleclasses for best reception and less interference for other callers.
If you have trouble connecting with the call, double check the time, time zone and number. You may need to re-dial. If you get a busy signal, you dialed incorrectly. Once the call connects, you will hear a recorded voice asking for your access code. Once entered, you will be connected to the live call in progress.
Cancellation Policy
We certainly want to welcome you to a teleclass in the future and we understand that plans do change. These are our options for cancellations:
One- Date Teleclasses and Webinars (rather than a series telecourse)
You may cancel your enrollment via email notice within 7 days prior to the class date to receive a refund less an administrative fee of $50.
Cancelling after a class starts: No refund is given. If you do not show up for class, no refund is given.
You will receive a confirmation email that we have received your request to cancel. Your refund will be in the same payment form as your original enrollment payment. Refunds are processed within three weeks.
Multi-Date Teleclasses & Webinars
You may cancel your enrollment before the first teleclass session begins if you send an email notice 7 days prior to the class date. You will receive a refund less an administrative fee of $50.
You will not be eligible for a refund if you do not cancel your enrollment 7 days before the first class date.
You will not be eligible for a refund if you attend the first class in a series. For example, if you signed up for a 4-session telecourse or webinar and only attend 1 of the 4 sessions, you will not be refunded for the other 3 sessions. You may be eligible for a credit toward future teleclasses.
When you register for a teleclass or live workshop that is a series, full payment is due in advance and is treated as a one-time payment. In the first class you will be given products and materials that are for the entire course therefore it is considered that you have officially joined the full course.
Participant Agreement
By registering for any teleclass, webinar, live class or mentoring progam provided by The Reflexology Mentor, I agree that it is unethical and will not duplicate any materials supplied as part of the program, tape any session or give the teleclass bridge numbers or audio replay to anyone not enrolled in the program. I also understand that information may be shared during a program by email and that I am totally responsible for receiving these emails, downloading materials provided and attending classes on time. I understand if I miss a class, an audio playback may be available but I am not assured of receiving all materials for that missed class.
The Reflexology Mentor reserves the right to make policy changes without notice other than updates on this website. Registrants for all classes take full responsibility to understand these policies prior to enrolling.
Upon registration, registrants signify they have read and agree with our policies.